
Sales Director
3 days ago
We are seeking a dynamic and results-driven professional to lead and manage a team responsible for driving customer retention, renewals, and sales growth. This role requires a strategic leader who can effectively combine expertise in account management, team coaching, and sales execution to achieve revenue targets and ensure customer satisfaction.
Key Responsibilities:- Renewals Management:
• Develop and execute strategies to maximize renewal rates and minimize churn.
• Collaborate with customer success and account management teams to identify at-risk accounts and create action plans.
• Monitor and report on renewal pipeline and forecast to ensure accurate visibility into performance.
• Analyze renewal trends and provide actionable insights for process improvements. - Inside Sales Leadership:
• Drive inside sales team performance, ensuring achievement of revenue and customer acquisition goals.
• Implement sales strategies to identify cross-sell and upsell opportunities within existing accounts.
• Ensure the team is trained and equipped to position solutions effectively, emphasizing customer value and ROI.
• Build and manage an efficient lead qualification process to drive conversion rates. - Team Management and Development:
• Recruit, onboard, and coach a high-performing sales team.
• Set clear performance goals and provide regular feedback to drive accountability and growth.
• Foster a culture of collaboration, motivation, and continuous learning.
• Conduct regular team meetings to review performance metrics, share best practices, and align on strategic objectives. - Cross-Functional Collaboration:
• Partner with marketing to create campaigns that support sales efforts.
• Work with product and operations teams to address customer feedback and improve product adoption.
• Collaborate with leadership to align team efforts with overall business objectives and priorities. - Reporting and Analytics:
• Monitor and analyze key metrics, including renewal rates, sales performance, and pipeline health.
• Provide regular updates to senior leadership, highlighting successes, challenges, and opportunities for growth.
- Proven experience in renewals, sales, or account management, preferably in a software as a service (SaaS) environment.
- Familiarity with subscription-based or recurring revenue models.
- Strong leadership and team management skills, with a track record of developing high-performing teams.
- Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
- Data-driven mindset with experience in using CRM and analytics tools.
- A customer-centric approach and a commitment to delivering exceptional value.
- A competitive salary and benefits package.
- Ongoing training and development opportunities.
To apply for this exciting opportunity, please submit your resume and cover letter.
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