
International Customer Service Specialist
2 weeks ago
Customer Support Professionals play a vital role in ensuring seamless interactions with clients across the globe.
Key Responsibilities:- Efficiently handle customer inquiries, providing prompt and effective solutions to their concerns.
- Troubleshoot complex issues, escalating them when necessary while adhering to call handling protocols and maintaining high-quality service standards.
- Maintain accurate records of interactions, meeting performance targets for customer satisfaction, call time, and resolution rates.
- Excellent English communication skills, free from grammatical errors or misinterpretation
- A genuine passion for delivering exceptional customer support
This role offers a unique opportunity to develop your expertise in customer-facing operations, working within a dynamic international team.
Further Information:Please note that this position requires a strong commitment to providing outstanding customer service, adhering to established protocols and procedures.
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