Female Customer Service Specialist

2 weeks ago


Ghaziabad, Uttar Pradesh, India beBeeCustomerSupport Full time ₹ 4,00,000 - ₹ 7,00,000

**Key Responsibilities:**

  • Handle customer inquiries via phone calls, emails or live chat with professionalism and empathy.
  • Take full ownership of inquiries from initiation to resolution with proper follow-ups and documentation.
  • Maintain detailed records of customer interactions, feedback and issues.
  • Collaborate with internal teams to ensure timely and effective solutions.
  • Proactively identify customer needs and provide appropriate guidance.

**Required Skills & Qualifications:

  • Candidate must have an excellent command of English (spoken and written).
  • Strong communication and interpersonal skills are essential.
  • Prior experience in customer support or call handling is preferred.
  • Ability to be proactive, empathetic and handle users with professionalism.
  • Capable of multitasking, adapting and remaining calm under pressure.


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