Customer Service Agent

Service Desk Agent Job OverviewThe Service Desk Agent plays a pivotal role in providing technical assistance and support to users.Key ResponsibilitiesProvide first-line technical support to end-users, delivering courteous and professional service.Log user service tickets in ITSM systems with accurate and detailed information.Troubleshoot and resolve...

Job TitleA Key Relationship Professional is required to drive business through building strong relationships with agents and providing support to achieve sales targets.Key Responsibilities:Recruit, manage, and develop POSP agents for Motor & Health Insurance.Build, maintain, and leverage agent relationships to drive business growth.Provide training,...

Position: L1 Service desk AgentLocation: UAE - AbudhabiQualifications:1–3 years of experience in IT Service Desk or desktop support rolesBasic knowledge of Windows OS, MS Office Suite, and Active Directory.Familiarity with IT ticketing tools and remote support tools (e.g., AnyDesk, TeamViewer).Good understanding of ITIL processes and incident...

We are seeking a proactive and experienced Team Lead to manage our blended process. The ideal candidate will oversee day-to-day operations, ensure high service levels, coach team members, and drive process improvements to enhance customer satisfaction. Key Responsibilities: Monitor daily volumes, response times, and customer satisfaction metrics (CSAT, FCR,...

Customer Service ProfessionalAbout the Role:Provide exceptional customer support via phone, email or chat.Resolve customer complaints and issues efficiently.Meet performance metrics through effective problem-solving skills.Responsibilities:Handle customer inquiries and concerns in a timely manner.Communicate product information to customers clearly.Work in a...

Job OverviewWe are seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers through various communication channels.Key Responsibilities:Handle inbound and outbound customer calls in Korean, ensuring...

Job Title: Customer Service ExpertWe are seeking a dedicated and passionate individual to take on the challenge of delivering exceptional customer experiences.Provide assistance to customers with their queries and concernsResolve issues in a timely and efficient mannerBuild strong relationships with customers through effective communication and...

**Customer Service Expert**As the primary point of contact for customer queries, you will play a vital role in maintaining long-term relationships and ensuring service satisfaction.Act as the first point of contact for customer inquiries via phone and email, providing timely updates and resolutions to issues.Maintain strong, positive relationships with...

Job OverviewWe are seeking a highly skilled and experienced individual to join our team as a Customer Service Representative. This role is ideal for someone who is passionate about delivering exceptional customer service and has excellent communication skills.Key Responsibilities:Provide prompt and professional responses to customer inquiries via email,...

Job Description – Cashier / Customer Service AssociatePosition: Cashier / Customer Service AssociateDepartment: Store OperationsLocation: Raj Nagar ExtensionReporting To: Store ManagerJob ObjectiveTo manage billing and transactions efficiently while delivering high-quality customer service, ensuring a smooth shopping experience for all customers.Key...