Service Desk Lead

About the RoleWe are seeking an experienced Team Leader to lead our Service Desk team. The ideal candidate will have a strong background in IT Service Management and excellent leadership skills.Key ResponsibilitiesSupervise and review Service Desk activitiesReview and ensure compliance to standards like PCI, ISO, ISMS, BCMSPlace hiring requests and conduct...

Job SummaryEnsono is seeking a highly skilled Service Desk Specialist to provide first-level support and initial point of contact for our associates and external clients regarding computer and network-related incidents, requests, or issues.Key ResponsibilitiesProvide immediate resolution to a high percentage of issues or assign issues to the next level of...

Job Title: Service Desk ManagerJob Summary:We are seeking a highly skilled Service Desk Manager to lead our delivery center and ensure all metrics are measured and adhered to. The successful candidate will be responsible for key measurements, service levels, and critical deliverables for SD services.Main Responsibilities:Manage all activities in the delivery...

Role OverviewThe Service Desk Lead is a crucial role at Wipro, responsible for overseeing the support and escalation process for agents. This position requires a high level of customer-centricity, effective communication, and problem-solving skills. The successful candidate will work closely with the Service Desk team to ensure prompt delivery of service,...

Service Desk Team Lead Job DescriptionAre you an experienced leader looking to utilize your skills in a dynamic Service Desk environment?Mphasis is seeking a Service Desk Team Lead to supervise and review Service Desk activities, ensuring compliance to industry standards like PCI, ISO, ISMS, and BCMS. This role will also be responsible for conducting...

Service Desk ManagerRight Move Staffing Solutions Private Limited is seeking a highly skilled Service Desk Manager to join our team. As a key member of our IT department, you will be responsible for ensuring the smooth operation of our service desk, providing exceptional customer service, and driving process improvements.Key Responsibilities:Manage and...

{"Job Title": "Junior IT Service Desk Analyst", "Job Description": "Job SummaryWe are seeking a highly motivated and customer-focused Junior IT Service Desk Analyst to join our team at Stefanini. As a key member of our Service Desk team, you will be responsible for providing exceptional support to our internal customers through our ticketing system, based on...

Job Title: Service Desk ExpertFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve technical problems...

Job Title: Service Desk ExpertJob Summary: We are seeking a highly skilled Service Desk Expert to join our team at Fujitsu. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve...

Service Desk Expert Job DescriptionFujitsu is seeking a highly skilled Service Desk Expert to join our team. As a Service Desk Expert, you will be responsible for providing technical support to our clients, analyzing and resolving technical problems, and acting as a technical resource for Level 1 staff.Key Responsibilities:Analyze and resolve technical...

Job DescriptionAs a Service Desk Lead, you will be responsible for coordinating with resolver groups to ensure that issues are routed to the respective team and resolved or escalated in a timely and efficient manner as per the Service Level Agreement.Key Responsibilities:Coordinate with resolver groups to ensure that issues are resolved or escalated in a...

Job Title: IT Service Desk SpecialistJob Summary: We are seeking a skilled IT Service Desk Specialist to join our team at WNS Global Services. The ideal candidate will have excellent communication skills, a working knowledge of ITIL best practices, and experience in supporting IT issues. Key Responsibilities:Coordinate with resolver groups to ensure that...

📁Job Title: Service Desk📁 Job Description:We are seeking a skilled Service Desk Specialist to join our team at Vimerse Infotech Inc. The ideal candidate will have a minimum of 3 to 5 years of experience working in an Enterprise IT environment.📁 Responsibilities:Deliver high-quality customer service and technical support to clients.Resolve technical...

Tata Consultancy Services is seeking a skilled Service Desk Specialist to join our team.Job Title: Service Desk – AgentExperience: 1 to 4 yearsLocation: Pune, Chennai, NoidaKey Responsibilities:Provide exceptional customer service and support via phone, email, chat, or webAnswer customer requests and assist with issues in a timely and professional...

Job Title: Service Desk AnalystJob Summary: Wipro is seeking a highly skilled Service Desk Analyst to join our team in Pune (Hinjewadi) location. As a Service Desk Analyst, you will be responsible for providing excellent customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting for service desk...

Job SummaryVimerse Infotech Inc is seeking a highly skilled Service Desk Specialist to join our team. As a Service Desk Specialist, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Deliver high-quality customer service and technical support via phone, email, and chat.Resolve...

About the Role:Mindpool Technologies is seeking a skilled Service Desk Associate to join our team in Pune. As a key member of our support team, you will be responsible for providing excellent technical support to our clients.Key Responsibilities:Provide timely and effective technical support to clients via phone, email, or chat. Troubleshoot and resolve...

Job SummaryEnsono is seeking a highly skilled Service Desk Specialist to provide first-level support for computer and network-related incidents, requests, or issues. The ideal candidate will have a strong background in technical support and excellent communication skills.Key ResponsibilitiesProvide timely and effective support for Ensono's associates and...

About the Role:Mindpool Technologies is seeking a skilled Service Desk Associate to join our team in Pune. As a key member of our support team, you will be responsible for providing excellent technical support to our clients.Key Responsibilities:Provide technical support via phone, email, or chat to clients with desktop and third-party application...

Wipro is a leading technology consulting and business process services company that is committed to empowering its clients to achieve their business goals. As a Service Desk Analyst, you will play a critical role in providing excellent customer service to our clients.As a Service Desk Analyst, you will be responsible for handling service desk tickets,...