Customer Success Specialist, E-commerce

3 weeks ago


Bengaluru, Karnataka, India myGwork Full time

Unlock your career potential with Amazon and join our diverse team at myGwork.

About the Role

We are seeking a highly motivated and results-driven Customer Success Specialist to drive growth and success for our sellers on Amazon India marketplace. As a key member of our team, you will be responsible for identifying valuable sellers, supporting them with actionable insights, and helping them become successful on our platform.

A typical day in this role involves:

  • Understanding products and services offered by Amazon Services and articulating their functions and benefits to external audiences.
  • Helping define the seller base and industry verticals we target for various Amazon services using local knowledge, learnings from work, and available tools.
  • Identifying valuable sellers and selecting them for Amazon services.
  • Supporting retailers with valuable inputs and helping them become successful on Amazon marketplace.
  • Tracking and monitoring own performance.
  • Being a subject matter expert for peers.
About the Team

We are a multi-lingual, multi-culture team with a strong performance culture. Our team helps support sellers on Amazon India marketplace become successful by providing them with actionable, time-bound voice-based nudges to grow or improve their business.

What We Offer

As a Customer Success Specialist, you can expect:

  • A competitive estimated salary of ₹6,00,000 - ₹8,50,000 per annum, based on your experience and qualifications.
  • The opportunity to work with a leading e-commerce company and contribute to the growth of our sellers.
  • A dynamic and inclusive work environment that values diversity and promotes professional growth.
  • Ongoing training and development opportunities to enhance your skills and knowledge.
Requirements

To succeed in this role, you should have:

  • 1+ years of sales experience.
  • Bachelor's degree.


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