E-commerce Success Manager

4 weeks ago


Bengaluru, Karnataka, India BiteSpeed Full time
About the Role:

We are seeking a highly skilled E-commerce Success Manager to join our team at BiteSpeed. As a key member of our customer success function, you will be responsible for owning customer relationships and making them successful and fans of BiteSpeed.

Your core job is to provide an exceptional onboarding experience and help customers get setup for success. You will track product adoption, ensure they are getting maximum value leading to upsells and expansion revenue, and become a trusted product advisor for our customers.

We want to keep our customers for life, and we need someone who genuinely likes helping people and making them successful. You should have 1+ years of experience in B2B customer onboarding, managing customer success & support at a SaaS startup, and a genuine interest in conversations with people from different backgrounds.

Salary: ₹40-60 LPA (CTC), Location: Bangalore



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