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Customer Success Professional for E-commerce Brands
1 month ago
BiteSpeed is a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands.
We currently work with 2500+ e-commerce brands globally across 50+ countries and have raised $5.5M+ along the way with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us.
Our MissionWe want to keep our customers for life by delivering exceptional customer success experiences.
To achieve this, we're looking for a Customer Success Professional who will own customer relationships, make them successful, and fans of BiteSpeed while also listening to customer feedback to form a pipeline of customer insights for our product team.
Key Responsibilities: