Help Desk Professional

7 days ago


Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000
Technical Support Specialist

Overview:

This role involves providing technical assistance to customers. You will troubleshoot issues related to telecom, VoIP, networking, and communication services.

Responsibilities:

  • Provide customer support via phone calls, ensuring timely and effective issue resolution.
  • Handle basic technical assistance queries regarding computer hardware, software, operating systems, and general communication services.

Required Competencies:

  • Networking: Familiarity with intermediate-level networking concepts is necessary.
  • Computer Proficiency: Intermediates to advanced knowledge of computer hardware and software is required.
  • Operating Systems: Working knowledge of Windows and macOS, as well as mobile operating systems like Android and iOS is essential.

Key Skills:

  • Communication: Strong listening skills with the ability to understand and resolve customer issues efficiently are a must.
  • Customer Focus: Ability to empathize and remain patient in challenging situations, along with maintaining a courteous and professional demeanor.
  • Learning Orientation: A continuous pursuit of staying updated on relevant products, services, and technologies is required.

Additional Information:

The ideal candidate should have experience working in similar roles and demonstrate strong interpersonal and problem-solving skills. We encourage continuous learning and self-improvement. If you are passionate about delivering exceptional customer experiences, this may be the perfect opportunity for you.



  • Ellore, Andhra Pradesh, India beBeeService Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Help Desk Support SpecialistThis is a challenging role for an experienced IT Support Professional. If you have a passion for delivering exceptional service and problem-solving skills, we want to hear from you.Key Responsibilities:Provide timely and effective IT support through multiple channels, including phone, email, chat, and web portal.Log,...

  • Front Desk Manager

    4 days ago


    Ellore, Andhra Pradesh, India beBeeCustomer Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Overview:This senior administrative role focuses on delivering exceptional customer service and support at the front desk, ensuring seamless daily operations management and efficient processes.The ideal candidate will have experience in day-to-day operations management, guaranteeing that front desk functions are error-free and identifying any lapses for...


  • Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

    Job Opportunity:We are seeking a skilled Technical Support Specialist to join our team.Key Responsibilities:Process and resolve production incidents and user queriesRoot cause analysis using UI behavior, specification documents, and database data analysisDefect tracking and issue reproducingWorkaround proposal (technical & logical)Communication with...

  • Help Desk Expert

    3 days ago


    Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Overview:We are seeking a skilled Technical Support Specialist to provide high-quality support for on-prem and cloud applications.Key Responsibilities:Incident Management: Respond promptly to application and system issues (L1 & L2), troubleshoot, resolve technical problems or escalate as required.System Monitoring: Monitor application performance and...


  • Ellore, Andhra Pradesh, India beBeeProblemSolving Full time ₹ 6,00,000 - ₹ 8,00,000

    Job ProfileAs a seasoned IT professional, you will play a pivotal role in providing technical support and assistance to various stakeholders.Our team requires an individual who possesses excellent problem-solving skills, the ability to work independently, and strong communication skills.The ideal candidate should have experience with desktop computers and...

  • Front Desk Liaison

    4 days ago


    Ellore, Andhra Pradesh, India beBeeAdministrative Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: Front Desk Representative">Serving as the primary point of contact for visitors, clients, and vendors is a key responsibility. This involves effectively managing the reception area, answering phone calls, and directing inquiries to the appropriate personnel.">In addition to these duties, you will be responsible for handling courier, mail, and...


  • Ellore, Andhra Pradesh, India beBeeServicenow Full time ₹ 80,00,000 - ₹ 1,50,00,000

    Job Title: ServiceNow System ProfessionalAbout the Role:Solve complex issues related to the ServiceNow platform and maintain a high level of performance.Perform routine maintenance tasks, ensure the platform is stable and operational, and implement system upgrades.Provide top-notch support to end-users addressing their queries and concerns regarding the...


  • Ellore, Andhra Pradesh, India beBeeHRAdministrator Full time ₹ 4,00,000 - ₹ 8,00,000

    Job Title: HR cum Admin ExecutiveWe are seeking a detail-oriented professional to fill the role of HR cum Admin Executive. As a key member of our team, you will be responsible for handling both human resource and administrative responsibilities.Manage the end-to-end recruitment process (sourcing, screening, scheduling interviews, onboarding).Maintain...


  • Ellore, Andhra Pradesh, India beBeeNetworkArchitect Full time ₹ 20,00,000 - ₹ 25,00,000

    Network ArchitectWe are seeking a highly skilled and experienced professional to join our dynamic team. As a key member of our IT infrastructure team, you will be responsible for designing, implementing, and maintaining our network infrastructure.The ideal candidate will have extensive experience in network troubleshooting, firewall deployment, and...


  • Ellore, Andhra Pradesh, India beBeeTechnology Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a highly skilled IT Support Specialist to provide technical assistance, resolve issues and maintain our company's IT infrastructure.Key Responsibilities:Provide expert technical support and troubleshoot complex IT-related problemsMaintain and optimize the IT infrastructure for seamless system operationOffer exceptional help...