Help Desk Technician

6 days ago


Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 15,00,000

Job Opportunity:

  • We are seeking a skilled Technical Support Specialist to join our team.

Key Responsibilities:

  • Process and resolve production incidents and user queries
  • Root cause analysis using UI behavior, specification documents, and database data analysis
  • Defect tracking and issue reproducing
  • Workaround proposal (technical & logical)
  • Communication with technical teams and clients
  • Creation of knowledge base articles and reports

Requirements and Skills:

  • 4+ years of experience in IT systems
  • Data analysis skills based on advanced SQL
  • Shell, Git, Splunk, New Relic
  • Comfortable with Excel functions

Benefits:

  • Opportunity to work with leading-edge technologies
  • Chance to develop problem-solving and analytical skills
  • Collaborative and dynamic work environment


  • Ellore, Andhra Pradesh, India beBeeService Full time ₹ 8,00,000 - ₹ 10,00,000

    Job Title: Help Desk Support SpecialistThis is a challenging role for an experienced IT Support Professional. If you have a passion for delivering exceptional service and problem-solving skills, we want to hear from you.Key Responsibilities:Provide timely and effective IT support through multiple channels, including phone, email, chat, and web portal.Log,...


  • Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 10,00,000 - ₹ 20,00,000

    Technical Support SpecialistOverview:This role involves providing technical assistance to customers. You will troubleshoot issues related to telecom, VoIP, networking, and communication services.Responsibilities:Provide customer support via phone calls, ensuring timely and effective issue resolution.Handle basic technical assistance queries regarding...

  • Help Desk Expert

    3 days ago


    Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 18,00,000 - ₹ 24,00,000

    Job Overview:We are seeking a skilled Technical Support Specialist to provide high-quality support for on-prem and cloud applications.Key Responsibilities:Incident Management: Respond promptly to application and system issues (L1 & L2), troubleshoot, resolve technical problems or escalate as required.System Monitoring: Monitor application performance and...


  • Ellore, Andhra Pradesh, India beBeeProblemSolving Full time ₹ 6,00,000 - ₹ 8,00,000

    Job ProfileAs a seasoned IT professional, you will play a pivotal role in providing technical support and assistance to various stakeholders.Our team requires an individual who possesses excellent problem-solving skills, the ability to work independently, and strong communication skills.The ideal candidate should have experience with desktop computers and...


  • Ellore, Andhra Pradesh, India beBeeTechnology Full time ₹ 9,00,000 - ₹ 12,00,000

    Job Summary:We are seeking a highly skilled IT Support Specialist to provide technical assistance, resolve issues and maintain our company's IT infrastructure.Key Responsibilities:Provide expert technical support and troubleshoot complex IT-related problemsMaintain and optimize the IT infrastructure for seamless system operationOffer exceptional help...


  • Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 20,00,000 - ₹ 25,00,000

    About the Role:The IT Service Desk Supervisor is a pivotal position within our organization, responsible for guiding the global Service Desk team to deliver exceptional service. This role involves leading team performance, supporting escalation management, and upholding service delivery standards to drive faster resolution and better user experiences. This...


  • Ellore, Andhra Pradesh, India beBeeServiceDesk Full time ₹ 18,00,000 - ₹ 22,50,000

    Job TitleThis role is responsible for overseeing the IT Service Desk operations globally, ensuring high-quality, scalable, and user-centric support.The Manager plays a key role in transforming the Service Desk into a proactive, outcome-driven support function that enables business productivity, minimizes disruption, and fosters trust through every...


  • Ellore, Andhra Pradesh, India Vasu Travel & Tourism LLC Full time

    Company Description Welcome to Vasu Travel & Tourism LLC, your go-to partner for comprehensive travel solutions.We specialize in both B2 B and B2 C services, offering competitive travel tickets, streamlined visa assistance, and reliable transfers.Our expert team ensures seamless travel experiences for both corporate needs and personal adventures.With...


  • Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 6,00,000 - ₹ 10,00,000

    Job Title: Expert IT Technical Support SpecialistWe are seeking an experienced and skilled IT technical support specialist to join our 24x7 NOC, SOC, and Help Desk division. The ideal candidate will be responsible for providing level 2 technical support via remote tools, managing support tickets, and contributing to a highly dynamic and fast-paced...

  • IT Support Specialist

    2 weeks ago


    Ellore, Andhra Pradesh, India beBeeTechnical Full time ₹ 12,00,000 - ₹ 20,00,000

    Job OverviewWe are seeking a skilled technical support specialist to provide high-quality IT services.Key ResponsibilitiesProvide technical assistance and troubleshoot issues via various communication channels.Assist with desktop computer hardware and software issues, ensuring seamless operations.Resolve IT-related problems promptly and...