Technical Support Specialist

3 weeks ago


Gurgaon, Haryana, India Microland Full time

Job Summary

We are seeking a highly skilled Technical Support Specialist - Field Services to join our team at Microland. The successful candidate will be responsible for providing technical support and services to our clients in the field.

Key Responsibilities

• Troubleshoot and resolve technical issues related to Windows Server, Virtualization, and Storage protocols
• Maintain and configure RAID and mirroring systems
• Collaborate with the Data Center TDU COE team to resolve complex issues
• Prepare and present technical reports to stakeholders
• Ensure compliance with company processes and procedures

Requirements

• Bachelor's degree in Engineering or Science
• MCSE, VCP, or AZ-104 certification
• Excellent communication and problem-solving skills



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