
Chief Technical Support Specialist
6 days ago
About us
We are building the first generation of Physical AI Agents to automate infection prevention and operational intelligence in hospitals and controlled environments. Our flagship wall-mounted UV-C disinfection system leverages AI, robotics, and multi-modal sensing to keep healthcare environments safe and efficient.
This is an exciting opportunity for an IT Engineer to support our distributed team and ensure secure, reliable IT operations across systems, networks, and devices.
Main Responsibilities- Provide remote technical assistance for employees' hardware, software, and connectivity issues.
- Manage user accounts and permissions across tools such as Google Workspace, Slack, GitHub, Jira, Zoom, and cloud infrastructure.
- Implement robust IT security best practices to safeguard sensitive data.
- Suggest and implement improvements in IT processes and workflows.
The ideal candidate will have a strong background in IT support, systems administration, or similar experience. They will possess excellent problem-solving, communication, and documentation skills.
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