Strategic Partnership Manager

2 weeks ago

Gurgaon, Haryana, India beBeePartnership Full time ₹ 9,00,000 - ₹ 12,00,000
Strategic Partnership Manager

We are seeking a highly skilled Strategic Partnership Manager to engage with prospective families and understand their academic and personal goals. Your primary objective will be to guide them through our service offerings to achieve a high-conversion, high-trust sales experience.

This role is centered around building relationships and earning trust in high-value, premium service management. To excel in this position, you must possess excellent communication skills, both written and verbal, and be result-oriented with deep critical thinking skills.

Key Responsibilities:
  • Develop and maintain long-term relationships with potential and existing clients, ensuring a high level of trust and engagement.
  • Conduct personalized consultations to understand clients' goals, aspirations, and challenges, aligning them with our service offerings.
  • Collaborate with our delivery team to manage and ensure continuous engagement with clients post-sign-up to guarantee smooth operations and high client satisfaction.
Sales & Closures:
  • Conduct 1:1 consultative sessions to uncover deeper motivations, timelines, and requirements.
  • Guide prospects through a structured decision-making process leading to sign-up, including proposal delivery, contract negotiation, and closure.
  • Own the full sales pipeline-from lead identification to conversion-ensuring all actions are tracked and no leads are dropped.
Needs Analysis & Evaluation Planning:
  • Gather detailed information about clients' academic, personal, and extracurricular profiles to build a comprehensive understanding of their needs.
  • Collaborate with internal teams to co-create customized Evaluation Reports and Engagement Plans that reflect each client's unique journey.
Stakeholder & Influencer Engagement:
  • BUILD AND NURTURE STRONG RELATIONSHIPS WITH KEY INFLUENCERS, EDUCATORS, AND STAKEHOLDERS IN THE ASSIGNED REGION.
  • DEVELOP PARTNERSHIPS WITH SCHOOLS, ACADEMIES, ACADEMIC/SPORTS CENTERS, AND OTHER RELEVANT INSTITUTIONS TO CREATE A STEADY PIPELINE OF PROSPECTS.
Internal Collaboration:
  • PARTNER CLOSELY WITH ENROLMENT ADVISORS, COUNSELORS, AND DELIVERY TEAMS TO ENSURE SEAMLESS CLIENT EXPERIENCE FROM PROSPECTING TO ONBOARDING.
  • ENSURE A SMOOTH HANDOVER OF SIGNED-UP CLIENTS TO THE DELIVERY TEAM WHILE CONTINUING TO SUPPORT OVERALL CLIENT SUCCESS AND ENGAGEMENT.
Business Development & Referrals:
  • ACTIONABLY IDENTIFY NEW BUSINESS OPPORTUNITIES THROUGH DIRECT OUTREACH AND BY NURTURING EXISTING CLIENT RELATIONSHIPS.
  • LEVERAGE SATISFIED CLIENTS TO GENERATE REFERRALS AND BUILD BRAND LOYALTY WITHIN TARGET NETWORKS AND COMMUNITIES.
Marketing & Brand Engagement:
  • SUPPORT THE MARKETING TEAM IN PLANNING AND EXECUTING REGION-SPECIFIC CAMPAIGNS, SOCIAL MEDIA OUTREACH, WEBINARS, AND WORKSHOPS.
  • REPRESENT US AT EXTERNAL EVENTS AND FORUMS, ENHANCING BRAND VISIBILITY AND THOUGHT LEADERSHIP.
Operational Excellence:
  • ENSURE ALL DATA, CONVERSATIONS, AND ACTIVITIES ARE ACCURATELY RECORDED AND UPDATED IN OUR CUSTOMER DATA MANAGEMENT SYSTEM.
  • ADHERE TO ORGANIZATIONAL PROCESSES, POLICIES, AND COMPLIANCE REQUIREMENTS, MAINTAINING OPERATIONAL DISCIPLINE AND PROFESSIONAL INTEGRITY.

Maintain a 70%+ consultation-to-close ratio on warm leads

Build and manage a pipeline of active leads at all times

Maintain a client Net Promoter Score (NPS) of 8.5+

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