Technical Support Professional

2 days ago


Navi Mumbai, Maharashtra, India beBeeProfessional Full time US$ 60,000 - US$ 1,20,000

Job Title: Technical Support Professional

Role Overview

We are seeking a skilled Technical Support Professional to provide high-quality technical support to our customers. The ideal candidate will have excellent communication skills and be able to work independently in a dynamic environment.

Key Responsibilities
  • Provide technical support to customers via phone, email, and chat.
  • Diagnose and troubleshoot complex technical issues related to software applications.
  • Collaborate with engineering and product teams to resolve technical issues.
  • Document support interactions and maintain records of customer inquiries and resolutions.
Required Skills and Qualifications
  • Bachelor's degree in Computer Science or Information Technology.
  • 3-6 years of experience in a customer support or technical support role.
  • Strong understanding of software applications and troubleshooting techniques.
  • Excellent communication and problem-solving skills.


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