Senior HR Business Partner

3 days ago


Ghaziabad, Uttar Pradesh, India beBeeLeadership Full time ₹ 30,00,000 - ₹ 50,00,000
Global HR Operations Lead

The Global HR Operations Lead will be responsible for delivering scalable, efficient and employee-centric HR services across the organization.

This role is pivotal in driving transformation through process standardization, data-driven insights and continuous improvement within the global business services framework.

  • Key Responsibilities:
  • Manage end-to-end HR operations including onboarding, offboarding, payroll, benefits and employee lifecycle processes across the organization.
  • Ensure consistent and high-quality service delivery aligned with defined SLAs and KPIs.
  • Oversee HR helpdesk operations to ensure timely resolution of employee queries.
  • Drive harmonization of HR processes and implement continuous improvement initiatives.
  • Champion automation and scalability with platforms like SAP SuccessFactors.
  • Ensure compliance with global labor laws, data privacy regulations and organizational governance standards.
  • Conduct periodic audits and risk assessments to uphold operational integrity and mitigate risks.
  • Foster a culture of innovation, accountability and service excellence.
  • Collaborate with regional HR leaders and business stakeholders to align operational goals with strategic priorities.
  • Leverage analytics tools to generate actionable insights on workforce trends, service performance and employee experience.
  • Deliver dashboards and reports to senior leadership to support data-driven decision-making.
  • Lead the strategic scaling of Global Business Services operations by expanding service scope, increasing delivery capacity and enhancing operating models to support organizational growth and transformation initiatives.
  • Manage operational budgets and identify opportunities for cost optimization.

Qualifications & Experience:

  • Bachelor's or Master's degree in Human Resources, Business Administration or related field.
  • 6+ years of progressive HR experience, with at least 3 years in a GBS or shared services environment.
  • Strong expertise in HR systems (SAP SuccessFactors), process automation and service delivery models.
  • Proven leadership in managing cross-functional, multicultural teams.
  • Excellent communication, stakeholder engagement and problem-solving skills.


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