Senior Business Development Manager

1 week ago

Ahmedabad, Gujarat, India beBeeBusiness Full time ₹ 80,00,000 - ₹ 1,20,00,000
Job Title

Drive business growth in specific industry verticals/territories through development activities, including cross-selling and managing customer relationships.

About the Role:
  • This is a senior-level position that will focus on driving business growth in specific industry verticals/territories.
  • The ideal candidate will have experience in sales, marketing, and business development.
Key Responsibilities:
  • Develop sales plans for assigned vertical/territory by identifying potential clients, highlighting customer requirements, and forecasting market trends.
  • Monitor sales targets at the territory/vertical level on a weekly basis, highlighting deviations and initiating corrective action as required.
  • Negotiate and finalize terms with clients in terms of product specifications, payment terms, and timelines.
  • Build and maintain relationships with customers in the territory to facilitate deep understanding of their needs and direct swift resolution of any customer queries.
  • Identify opportunities for integrated solutions, i.e., orders involving motors/automation products systems.
  • Liaise with operations teams to ensure execution of orders in line with predefined timelines and criteria.
  • Communicate changes in order specifications to concerned departments.
  • Ensure collections from clients as per contractual agreement.
  • Ensure timely dispatch of goods to client's site as per delivery schedule.
  • Adhere to policies/processes to enhance response quality and minimize response time to customer queries.
  • Lead establishment of service centers or identify partner agencies to provide quick after-sales service to customers.
  • Provide technical support to customers on after-sales related issues.
  • Resolve customer complaints within predefined timelines.
  • Log and update customer interaction activities in appropriate systems.
  • Respond to customer queries/issues raised during finalization/execution/post-execution sales.
  • Liaise with network of distributors and dealers in the territory and escalate significant issues to superiors.
  • Manage dealer activities such as stock booking, raising invoices, and making payments.
  • Keep abreast with territorial developments and provide data to marketing teams on potential opportunities for expansion/diversification into new markets/geographies.

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