Business Development and Collections Assistant

1 week ago

Delhi NCR, India beBeeCollections Full time ₹ 1,04,000 - ₹ 1,30,878
Job Title: Business Development and Collections Assistant

We are seeking a highly motivated and detail-oriented individual to join our team as a Business Development and Collections Assistant. As an integral part of our collections process, you will gain hands-on experience in managing overdue accounts and customer interactions.

The ideal candidate will possess excellent communication skills, both written and verbal, and be able to effectively negotiate repayment terms with customers. You will also play a key role in maintaining accurate records of all customer interactions and collaborating with internal teams to resolve customer disputes and payment issues.

  • Main Responsibilities:
  • Manage overdue accounts and communicate with customers via phone, email, or other channels to remind them of outstanding payments
  • Support the collections team in maintaining accurate records of all customer interactions
  • Collaborate with internal teams to resolve customer disputes and payment issues
  • Prepare and send customer account statements and reminders
  • Negotiate repayment terms with customers
  • Track and report overdue accounts and collection efforts
  • Ensure compliance with company policies and legal guidelines related to collections

Requirements:

  • Bachelor's degree in any field (preferably commerce or finance-related)
  • Strong communication skills (written and verbal)
  • Basic knowledge of MS Office (Excel, Word, Outlook)
  • Detail-oriented, organized, and able to handle multiple tasks
  • A proactive and team-oriented approach to work
  • Ability to handle sensitive customer interactions professionally
  • Freshers welcome; prior experience in collections or finance is a plus

This role offers great learning opportunities with minimal fieldwork involvement. After 6 months, your responsibilities will transition to higher levels with increased compensation.

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