Collection Executive

1 week ago

Delhi Delhi, India Boost Tech Full time

**Responsibilities**
- Manage a portfolio / Allocated / Teritary of accounts to collect outstanding payments, utilizing effective communication strategies
- Document interactions and maintain accurate records of collections activities in our financial systems
- Collaborate with the finance and accounting teams to ensure accurate account reconciliation
- Assist in the development of best practices for collections processes and dispute resolution
- Provide exceptional customer service by addressing client inquiries and concerns in a timely manner
- Analyze account histories and payment trends to identify potential risks and opportunities for improvement within the collections process.
- Prepare and present regular reports on collections performance, account status, and recovery metrics to senior management
- Collaborate with internal departments to address client concerns and improve overall customer satisfaction

**Required and Preferred Qualifications Required**:

- 2+ years of experience in collections, accounts receivable, or a related field
- Strong understanding of collection processes and debt recovery strategies
- Exceptional verbal and written communication skills
- Proficiency in using financial software and Microsoft Office Suite & MIS

**Soft Skills and Cultural Fit**
- Good communication and negotiation skills, with the ability to build rapport with clients and stakeholders.
- Strong problem-solving abilities, capable of handling complex issues with a strategic approach.
- Detail-oriented with a commitment to accuracy in reporting and documentation.
- Ability to adapt to changing priorities in a dynamic work environment.
- A proactive and positive attitude, fostering collaborative team dynamics.

Pay: ₹250,000.00 - ₹360,000.00 per year

Application Question(s):

- How much experience you have in collection ?
- How much marks you want to give yourself out of 10?
- What is your current CTC ?
- This role may require you to relocate after selection, depending on business requirements. Are you open and willing to relocate to a different location if needed?

Work Location: In person

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