Executive Collections
23 hours ago
Position - Executive - Collections
Location - Pacific Mall, Jasola (New Delhi)
Working days - 6 days
Job Description:
· Ensuring the accurate and timely invoicing of customers.
· Payment collection goals and targets for the department.
· Creating and implementing a strategy to improve the collection of outstanding credit.
· Ensuring that the company policy on recoveries is followed and that it is in line with state.
· Implementing deadlines for invoicing and payment collection.
· Preparing monthly feedback reports on payment collections.
· To ensure to all customer calls and emails are addressed
· To ensure the customers are informed about projects and the offers which can be availed
· To ensure that all the necessary documentation with respect to execution of agreement is carried out in a timely and accurate manner
· To ensure collection is done as per the payment schedule by maintaining proper follow up with the team.
· To ensure timely updates on projects are given to the customer.
· To ensure that the demand note with relevant documents are sent to customer after project intimation
· To ensure proper handover is done to customer post complete payments by customer by coordinating with relevant departments.
· To address all the complaints/ issues of the customers, maintain a record of them and regularly forwarding them to the concerned department
· To ensure that all escalated complaints are resolved in coordination with the Sales Manager and other relevant departments
Job Types: Full-time, Permanent
Pay: ₹25, ₹30,000.00 per month
Benefits:
- Health insurance
- Leave encashment
- Life insurance
- Provident Fund
Work Location: In person
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