
Customer Support Associate
17 hours ago
Sakon simplifies business communications and cloud ecosystems worldwide.
The Mobility Support Desk bridges the gap between clients and technical solutions. It's the first point of contact for users facing issues with technology, software, or services.
This role will handle and take ownership of multiple customer support activities, including receiving incoming calls, chats, emails & tickets to provide end-to-end technical and general support resolution to the end user.
- Handle and resolve customer inquiries through various mediums (calls, chats, emails).
- Work closely with mobile phone carriers and other departments to resolve mobile service-related issues.
- Ensure Service Level Agreements (SLAs) and Key Result Areas (KRAs) meet day to day, month to month.
The ideal candidate will be proficient in French and English, highly organized, and able to quickly learn how to troubleshoot devices and step-by-step instructions.
They will also be able to identify, prioritize, and resolve reported problems through various mediums and responsible for the closure of requests with specified Service Level Agreements.
Additionally, they will work closely with international telecom carriers/service providers to resolve requests and incidents raised by customers.
As a Technical Support Specialist, you will be part of a kind and collaborative environment and have opportunities for skill development and reimbursement for certifications.
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Customer Support Associate
1 week ago
Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 1,40,000 - ₹ 1,70,000Job Title: Customer Support Associate">The Sales Team plays a vital role in driving business growth and revenue. As a Customer Support Associate, you will be the first point of contact for clients, addressing their inquiries and providing exceptional after-sales support when necessary.">Responsibilities: ">"> Coordinate schedules and manage calendars to...
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Customer Support Specialist
2 days ago
Salem, Tamil Nadu, India beBeeTechnical Full time ₹ 40,00,000 - ₹ 80,00,000We are currently hiring for a skilled communicator fluent in multiple languages to join our client's help desk team.As an Associate – Technical Support, you'll be the first point of contact for users across global regions, handling technical support related to mobile devices and services through calls, emails, and chats.Key Responsibilities:Provide...
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Career Opportunities
1 week ago
Salem, Tamil Nadu, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 8,00,000Bhanzu formerly (Exploring Infinities) seeks a customer support professional to be the face of our organization for customers.Responsibilities include responding to customer queries in a timely and accurate way, via phone, email or chat, as well as proactive outbound calling to build rapport with customers. The ideal candidate will identify customers' needs...
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Program Coordinator
5 days ago
Salem, Tamil Nadu, India beBeeProfessional Full time ₹ 35,00,000 - ₹ 45,00,000Customer Support AssociateWe are seeking an experienced professional to join our team as a Customer Support Associate. This role offers an exciting opportunity to work closely with internal teams, learners, and external partners to ensure smooth program execution.The ideal candidate will possess excellent communication, analytical skills, and a proactive...
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Customer Support Representative
6 days ago
Salem, Tamil Nadu, India Grand Royal Tours P Ltd Full time ₹ 6,00,000 - ₹ 12,00,000 per yearCompany DescriptionGrand Royal Tours is Tamil Nadu's premier international tour operator with over 21 years of expertise, offering exceptional travel experiences across more than 100 countries. Our company specializes in all-inclusive international packages with Tamil-speaking tour managers. Our 90+ dedicated professionals handle everything from visa...
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Customer Support Representative
2 weeks ago
Salem, Tamil Nadu, India Grand Royal Tours P Ltd Full timeCompany DescriptionGrand Royal Tours is Tamil Nadu's premier international tour operator with over 21 years of expertise, offering exceptional travel experiences across more than 100 countries. Our company specializes in all-inclusive international packages with Tamil-speaking tour managers. Our 90+ dedicated professionals handle everything from visa...
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Customer Support Specialist
1 week ago
Salem, Tamil Nadu, India beBeeSupport Full time ₹ 7,50,000 - ₹ 15,00,000Customer Support RepresentativeAbout usWe are a health and wellness-focused company dedicated to delivering exceptional customer experiences.We are seeking a skilled and passionate individual to join our team as a Customer Support Representative.This is an exciting opportunity to work closely with our founders and contribute to the growth and success of our...
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Customer Support Specialist
1 week ago
Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 30,00,000 - ₹ 60,00,000Job OverviewWe are seeking an exceptional Customer Support Specialist to join our team.Your primary goal will be to deliver outstanding customer satisfaction through proactive and professional communication.You will be responsible for interacting with customers via various channels, resolving their complaints and queries in a timely manner, and providing...
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Customer Support Specialist
2 days ago
Salem, Tamil Nadu, India beBeeCustomerSupport Full time ₹ 8,00,000 - ₹ 12,00,000Are you looking for a role that requires strong problem-solving skills and attention to detail?We have an exciting opportunity for a Customer Support Specialist to join our team!In this role, you will be responsible for responding to customer inquiries via phone, email, or chat.You will work closely with customers to diagnose and resolve their issues in a...
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Reservation Associate
1 week ago
Salem, Tamil Nadu, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 1,00,00,000Reservations Executive Job DescriptionWe are seeking a highly skilled and customer-focused Reservation Associate to join our dynamic team. In this role, you will be responsible for assisting customers with ZHotel bookings, managing reservations, and providing information on availability and pricing.This is an excellent opportunity for individuals who possess...