Front Office Coordinator

5 days ago


Gurgaon, Haryana, India beBeeAdministrative Full time
Job Role

This role focuses on providing exceptional support to our visitors and employees at the front desk, ensuring a seamless experience for all. As the primary point of contact, you will be responsible for managing calls, emails, and queries in a professional and efficient manner.

  • You will serve as the first point of contact for visitors and employees at the front desk.
  • Provide a warm, professional welcome and assist with directions or queries.
  • Handle all incoming and outgoing calls and manage call distribution professionally.
  • Maintain and improve the front office environment, including display of magazines/newspapers.
  • Maintain and update administrative records and databases (e.g., call logs, client contacts).
  • Perform general administrative duties and support help desk operations.
  • Ensure compliance with company regulations and procedures.
  • Contribute to monthly management reports and client documentation.
  • Participate in emergency evacuation drills and procedures.
  • Support conference room management, events coordination, and flower arrangements.
  • Develop and maintain reception policies and procedures.
Requirements

To excel in this role, you will require:

  • A graduate degree in any discipline.
  • 1-5 years of experience in front desk management or receptionist roles.
  • Experience in client reporting and continuous improvement initiatives.
  • Strong computer literacy and ability to manage multiple systems.
  • Knowledge of occupational safety requirements is a plus.
  • Excellent people skills and a strong customer service orientation.
  • Ability to multitask and interact with individuals at all organizational levels.
What We Offer

We offer a range of benefits that will support your growth and well-being:

  • An entrepreneurial and inclusive work environment.
  • Opportunities for personal and professional growth.
  • Total Rewards Program with competitive pay and benefits.


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