
HR Leadership Manager
5 days ago
This leadership role is an opportunity to spearhead strategic initiatives in HR Shared Services.
- The successful candidate will oversee a global team, driving process standardization and efficiency across multiple departments.
- Collaboration with cross-functional groups will be key in achieving cost-effective outcomes through innovative solutions.
Key Responsibilities:
- Lead the development of clear strategic roadmaps by partnering with Site HR Leaders and other internal departments.
- Establish performance metrics to measure team effectiveness and guarantee prompt response to critical issues and questions.
- Enhance HR delivery and monitor overall effectiveness by implementing programs, policies, and procedures that align with company goals.
Requirements:
- At least 8-10 years of experience in HR Service Delivery, with at least 2 years as a Director or equivalent from a BPO company.
- Strong leadership skills and passion for implementing processes globally.
- Intermediate understanding of service and process architecture throughout HR and alignment of departments.
- Proven track record of collaboration with cross-functional groups to produce results.
- Demonstrated ability to perform well in a rapidly changing global team.
- Excellent communication skills and strong critical thinking and problem-solving abilities.
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