Service Specialist
6 days ago
Job Title: Service Specialist
Job Summary: We are seeking a skilled Service Specialist to join our team at DCS Group. As a key member of our sales team, you will be responsible for providing expert technical support and sales guidance to our customers.
Key Responsibilities:
- Product knowledge: Develop and maintain in-depth knowledge of press brake machines, including their capabilities, features, and operation.
- Customer consultation: Work closely with clients to understand their specific needs and recommend appropriate press brake solutions.
- Customization: Assist customers in selecting press brakes that meet their production requirements and offer any customization options.
- Sales presentations: Conduct presentations, demonstrations, and site visits to showcase the capabilities and benefits of press brake machines.
- Quotation and proposal preparation: Prepare and present technical and financial proposals to clients.
- Contract negotiation: Negotiate terms and pricing with clients and close sales deals.
- Customer relationship management: Build and maintain strong relationships with clients to ensure their satisfaction with our products and services.
Requirements:
- Minimum 6+ years of experience in press brake machines.
- Strong technical knowledge of press brake machines.
- Excellent communication and customer service skills.
About Us: DCS Group is a leading manufacturer of industrial machinery. We are committed to providing our customers with exceptional products and service.
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