Senior Manager Service Specialist
1 week ago
As a Senior Manager Service Specialist at Lifelancer, you will be responsible for delivering exceptional service to our customers in the Asia Pacific Region. This role requires a strong technical background in Mass Spectrometry equipment and excellent communication skills to ensure seamless interactions with customers and internal teams.
Key Responsibilities
* Conduct onsite installation, qualification, and maintenance of Mass Spectrometry equipment
* Provide training sessions for customers on equipment operation, calibration, and maintenance
* Ensure compliance with customer SLAs, industry standards, and internal critical metric objectives
* Achieve service revenue targets by promoting company products and building strong customer relationships
Requirements
* Bachelor's Degree in Instrumentation/Electronics Engineering
* 10 years of hands-on experience servicing Mass Spectrometry equipment
* Strong interpersonal and effective communication skills
* Ability to work independently and as part of a team to accomplish individual and team objectives
What We Offer
* Competitive remuneration and annual incentive plan
* Bonus and range of employee benefits
* Opportunities for career growth and development in a forward-thinking organization
Apply Today
Join our team of talented professionals and contribute to delivering exceptional service to our customers. If you have the skills and experience required for this role, please submit your application through the Lifelancer platform.
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