
Senior System Support Specialist
1 week ago
This role focuses on ensuring the Murex platform's stability and performance.
We are seeking an experienced technical professional to support our systems, collaborate with teams, and contribute to a resilient environment for trading and risk management.
The ideal candidate will have hands-on experience with Python/Java, Cloud (AWS & Azure), and PostgreSQL, as well as strong analytical and troubleshooting skills.
- Key Responsibilities:
- Monitor and support Murex applications to ensure availability and performance.
- Troubleshoot and resolve production incidents within SLA timelines.
- Perform log analysis, root-cause identification, and provide permanent fixes.
- Coordinate with infrastructure, DBA, and network teams for environment-related issues.
- 2-4 years of experience in IT support with hands-on exposure to Python/Java, Cloud (AWS & Azure), and PostgreSQL.
- At least 2 years of direct experience with Murex.
- Strong analytical and troubleshooting skills.
- Good communication and coordination abilities.
- Knowledge of ITIL processes (incident, problem, and change management).
- Experience with automation or scripting for production support.
- Exposure to financial products and trading systems.
- Strong understanding of Murex platform and its components.
- Ability to analyze complex technical issues and provide solutions.
- Excellent communication and collaboration skills.
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