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Treasury Systems Support Specialist

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Bhavnagar, Gujarat, India beBeeSystemEngineer Full time ₹ 80,00,000 - ₹ 1,00,00,000
Key Responsibilities:
  • Provide comprehensive end-to-end support for treasury management systems.
  • Maintain data integrity within the system environment.
  • Troubleshoot, fix, and author workflow frameworks in the system.
  • Identify and resolve interface issues with bank statements and cash flows.
  • Configure, troubleshoot, and fix functionality related to cash management.
  • Support core treasury processes including In-House Banking (IHB), Cash Forecasting, and Intercompany Settlement.
  • Learn internal systems to provide comprehensive end-to-end support to users.
  • Receive, analyze, and prioritize support tickets.
  • Provide timely solutions to users.
  • Document resolution steps and knowledge base articles.
  • Support system upgrades and patches.
  • Monitor system performances and recommend improvements.
Technical Operations:
  • Apply strong database expertise to maintain system performance.
  • Author and optimize SQL queries for data extraction and reporting.
  • Apply working knowledge of the system data model to troubleshoot complex issues.
  • Work with data integration technologies for seamless integration.
  • Support integration points between systems.
  • Utilize ticketing systems to manage and track support requests.
Governance & Compliance:
  • Maintain standard operating procedures, process documentation, and impact assessments for system updates.
  • Assess readiness for cloud updates including regression testing to ensure business continuity.
  • Ensure financial data accuracy, compliance with regulatory requirements, and adherence to internal control policies.
  • Participate in change management processes to minimize operational disruptions.