Card Chargeback Operations

4 days ago

Vijayawada, Andhra Pradesh, India beBeeDispute Full time ₹ 10,80,000 - ₹ 13,60,000
Chargeback Specialist & Dispute Resolution Analyst

This key role is responsible for minimizing financial losses for banks, merchants, and cardholders by implementing robust chargeback management processes, optimizing dispute resolution efficiency, and ensuring compliance with card scheme regulations.

Key Responsibilities:
  • Chargeback Management:
    • Handle daily chargeback cases promptly to minimize financial exposure for the bank, merchants, and cardholders.
    • Investigate disputes thoroughly and ensure accurate documentation to defend against unwarranted chargebacks.
    • Identify trends and root causes of disputes, recommending corrective actions to acquiring merchants and internal teams.
  • Dispute Loss Reduction:
    • Analyze dispute data to identify high-risk merchants, transaction types, or patterns leading to chargebacks.
    • Collaborate with merchants to implement fraud prevention tools, transaction verification processes, and best practices to reduce disputes.
    • Share regular insights with stakeholders to improve dispute win rates and reduce loss ratios.
  • Process Optimization & Risk Control:
    • Design, implement, and continuously improve operational processes for chargeback handling and dispute resolution.
    • Maintain strong financial controls, ensuring compliance with internal risk policies and regulatory requirements.
    • Balance risk mitigation with service delivery to protect profitability while ensuring positive merchant and cardholder experience.
  • Cross-Functional Collaboration:
    • Partner with product, promotions, and operations teams to assess risk impact of new initiatives and campaigns.
    • Provide input during product design and rollout to ensure risk controls are embedded from inception.
    • Support business decisions by presenting data-driven insights and risk impact assessments.
  • Compliance & Quality Monitoring:
    • Ensure adherence to Visa, Mastercard, JCB, CUP, Diners, and other card scheme chargeback regulations.

This role requires a strong understanding of chargeback management, dispute resolution, and process optimization.

  • Card Operations and Risk Management Professional

    16 hours ago

    Vijayawada, Andhra Pradesh, India beBeeChargeback Full time ₹ 50 - ₹ 70

    Card Operations SpecialistOur team is seeking an experienced Card Operations Specialist to join our ranks. In this role, you will be responsible for handling daily chargeback cases to minimize financial exposure for the bank, merchants, and cardholders.Key Responsibilities:Investigate disputes thoroughly and ensure accurate documentation.Analyze dispute data...

  • Financial Risk Manager

    5 days ago

    Vijayawada, Andhra Pradesh, India beBeeChargeback Full time ₹ 45,00,000 - ₹ 62,50,000

    Job TitleWe are seeking a highly skilled Chargeback Management Specialist to join our team. This role will play a critical part in minimizing financial losses for the bank, merchants, and cardholders by implementing robust chargeback management processes, optimizing dispute resolution efficiency, and ensuring compliance with card scheme regulations.Key...

  • Senior Credit Card Fraud Analyst

    2 weeks ago

    Vijayawada, Andhra Pradesh, India beBeeFraudInvestigator Full time ₹ 90,00,000 - ₹ 1,20,00,000

    Credit Cards Fraud Investigator RoleWe are seeking a highly skilled Credit Cards Fraud Investigator to join our team. As a critical member of this team, you will play a key role in managing, analyzing, and resolving fraud and dispute cases to protect our stakeholders from financial losses.Key Responsibilities:Investigate and analyze fraud and dispute cases...

  • Assistant Manager

    1 week ago

    Vijayawada, Andhra Pradesh, India SBI Card Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    About the companySBI Card is a leading pure-play credit card issuer in India, offering a wide range of credit cards to cater to diverse customer needs. We are constantly innovating to meet the evolving financial needs of our customers, empowering them with digital currency for seamless payment experience and indulge in rewarding benefits. At SBI Card, the...

  • Senior Financial Operations Manager

    2 weeks ago

    Vijayawada, Andhra Pradesh, India beBeeAccountant Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Job SummaryWe are seeking a detail-oriented accounting professional to manage accounting operations for our hotel and resort portfolio.Perform daily financial statement analysis and reconcile revenues with supporting reports from property management systems (PMS).Manage bank reconciliations across multiple hotel accounts, ensuring timely resolution of...

  • High-Growth Careers in Finance and Quality

    5 days ago

    Vijayawada, Andhra Pradesh, India beBeeMortgage Full time ₹ 60,00,000 - ₹ 1,20,00,000

    Mega Walk-in Drive for Multiple RolesWe are seeking skilled professionals to fill various positions across different domains, including mortgage underwriting and quality assurance.Our organization is passionate about innovation and growth. If you share our enthusiasm, we invite you to join us in our walk-in drive at Navalur office to learn more about these...

  • D2C Financial Operations Manager

    5 days ago

    Vijayawada, Andhra Pradesh, India beBeeFinancial Full time ₹ 80,00,000 - ₹ 1,20,00,000

    Financial Operations Leader">Our D2C brand is looking for a highly analytical and detail-oriented leader to manage our finance and accounting operations. The ideal candidate will have a proven track record in handling end-to-end accounting for consumer brands, especially in high-growth environments.">Key Responsibilities">">Oversee all accounting functions...

  • Financial Operations Specialist

    4 days ago

    Vijayawada, Andhra Pradesh, India beBeeFinancial Full time ₹ 8,00,000 - ₹ 10,00,000

    About Our OrganizationWe are a start-up that combines corporate cards, bill payments, approvals, expense reimbursements, and accounting automation into a single platform to empower businesses to manage their financial operations seamlessly.Our platform provides real-time visibility, control, and automation over spending, allowing businesses to make informed...

  • Global Workforce Solutions Operations and Analytics Specialist

    5 days ago

    Vijayawada, Andhra Pradesh, India beBeeAnalytics Full time ₹ 30,00,000 - ₹ 40,00,000

    Job Title: GWS Operations & Analytics ProfessionalWe are seeking a highly skilled professional to join our Global Workforce Solutions (GWS) team.About the RoleThis is an exciting opportunity for an individual to gain a broad perspective of our organization and the GBS function.The successful candidate will be responsible for developing, executing and...

  • Front Desk Operations Coordinator

    5 days ago

    Vijayawada, Andhra Pradesh, India beBeeFinancial Full time ₹ 9,00,000 - ₹ 12,00,000

    Overnight Front Desk Operations ManagerThe Night Auditor is responsible for ensuring accurate financial reporting and managing overnight front desk operations.Key Responsibilities:Welcome guests in a warm and friendly manner, providing exceptional customer service throughout the night shift.Handle reservations, arrange wake-up calls, taxis, and shuttle...