
Global Workforce Solutions Operations and Analytics Specialist
3 days ago
We are seeking a highly skilled professional to join our Global Workforce Solutions (GWS) team.
About the RoleThis is an exciting opportunity for an individual to gain a broad perspective of our organization and the GBS function.
The successful candidate will be responsible for developing, executing and continuously improving reporting dashboards and data sets that track defined KPIs, SLAs or support employee or vendor audiences.
- Develop and maintain user guides, videos or other training materials to execute all external process steps.
- Ensure all internal GWS processes are defined, streamlined and documented.
- Execution of all internal audit activities including but not limited to Vendor Management System (VMS) data validation, monthly access reviews and bi-annual consultant validation process.
- Serve as Audit liaison with internal stakeholders for additional audit requests related to our VMS.
The successful candidate will be responsible for the following:
- Develop and execute our vendor QBR reporting process for approved vendor performance.
- Develop and execute our quarterly and annual cost savings reporting and chargeback processes.
- Provide monthly financial summary and conduct year-end accrual accounting activities for VMS invoicing.
- Provide additional data reporting support for financial, operational or ad hoc needs.
To be successful in this role, you will need:
- Excellent analytical and problem-solving skills.
- Ability to develop and maintain complex reports and dashboards.
- Strong communication and interpersonal skills.
- Experience working with Vendor Management Systems.
- Knowledge of auditing principles and practices.
We offer a competitive salary and benefits package, including:
- A comprehensive health insurance plan.
- A 401(k) retirement plan.
- Paid time off and holidays.
We are committed to diversity and inclusion in the workplace. If you are a motivated and talented individual who is passionate about delivering exceptional results, we encourage you to apply.
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