
Workforce Manager
2 days ago
Role Overview:
The Workforce Manager will be responsible for partnering with business stakeholders to ensure optimal workforce planning, scheduling, and capacity management.
Key Responsibilities:
- Business Partnership
- Provide workforce insights and analysis to support strategic decision-making.
- Develop and maintain long-term and short-term capacity plans.
- Scheduling & Optimization
- Design efficient schedules that balance service delivery and employee preferences.
- Ensure optimal utilization of workforce across different lines of business.
- Workforce Planning & Forecasting
- Analytics & Reporting
- Team Management
We offer a competitive compensation package and opportunities for professional growth and development.
This is an exciting opportunity for an experienced Workforce Manager to join our team and contribute to the success of our organization.
About the Role:The successful candidate will have a strong understanding of workforce planning and management principles, as well as excellent analytical and communication skills.
The role will involve working closely with business stakeholders to develop and implement workforce strategies that meet business objectives.
Key Performance Indicators (KPIs) will include workforce productivity, scheduling efficiency, and customer satisfaction.
We are looking for a highly motivated and experienced Workforce Manager who can lead and motivate a team of analysts and specialists.
The ideal candidate will have a strong track record of delivering results in a fast-paced environment and be able to think critically and strategically.
We offer a dynamic and supportive work environment, as well as opportunities for professional growth and development.
We welcome applications from experienced Workforce Managers who are passionate about making a difference in their field.
Please submit your application, including your resume and a cover letter outlining your experience and qualifications.
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