
Card Operations and Risk Management Professional
2 days ago
Card Operations Specialist
Our team is seeking an experienced Card Operations Specialist to join our ranks. In this role, you will be responsible for handling daily chargeback cases to minimize financial exposure for the bank, merchants, and cardholders.
Key Responsibilities:
- Investigate disputes thoroughly and ensure accurate documentation.
- Analyze dispute data to identify high-risk merchants and transaction types.
- Collaborate with merchants to implement fraud prevention tools and best practices.
- Maintain strong financial controls and comply with internal risk policies and regulatory requirements.
Requirements:
- Knowledge of Visa, Mastercard, JCB, CUP, Diners, and other card scheme chargeback regulations.
- Ability to analyze data and identify trends and root causes of disputes.
- Strong communication and collaboration skills.
What We Offer:
- A dynamic work environment with opportunities for growth and development.
- A competitive compensation package.
- A comprehensive benefits program.
Why Join Us?
- Our company values innovation, teamwork, and customer satisfaction.
- We are committed to providing a safe and inclusive work environment.
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