Strategic Client Relationship Manager
2 days ago
We're on a mission to transform the learning landscape for better outcomes.
This role is perfect for highly organized, client-centric professionals with strong communication skills and a passion for growth in the professional learning services industry.
- Support senior account leadership in driving growth of learning service sales to clients across regions.
- Manage key client accounts, engaging with stakeholders to identify unmet needs or potential service gaps.
- Create tailored sales materials and presentations to support upsell or renewal opportunities.
- Lead and coordinate documents for RFI and RFP responses, including slide decks, rate cards, and solution overviews.
- Collaborate with service line leaders to align internal solutions with client needs.
Key responsibilities include:
- Developing relationships with client stakeholders and key figures within NIIT.
- Pitching and presenting skills to showcase NIIT capabilities.
- Clear and professional communication in both verbal and written formats.
- Strong organizational and time-management abilities.
- Commercial decision making on mutually beneficial opportunities.
Successful candidates will have:
- 4–8 years in account coordination, client services, project management, or operations roles.
- Experience working in or with professional services, learning, or talent development sectors.
- Demonstrated ability to support client relationships and manage operational details.
We value diversity and inclusion, and are an equal opportunity employer.
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