Customer Grievance Specialist

Job Title: Organisational Development SpecialistThis role oversees the full lifecycle of talent acquisition, payroll management, employee relations and HR operations across multiple sites. Key responsibilities include managing recruitment & onboarding processes, coordinating payroll & benefits administration, ensuring statutory compliance, handling...

Customer Experience SpecialistWe are seeking a highly skilled and experienced customer experience specialist to join our team. The ideal candidate will have excellent communication skills, the ability to handle multiple customer inquiries efficiently, and proficiency with customer support software or CRM tools.Key Responsibilities:Handle day-to-day customer...

**Job Overview**\HappyLocate is a relocation expert providing advanced technology and customized solutions. We are seeking a full-time Customer Service Specialist in Bengaluru.\As a key member of our team, you will be responsible for handling customer support, ensuring customer satisfaction, maintaining excellent phone etiquette, delivering outstanding...

Employee Relations SpecialistJob Description:We are seeking a highly skilled Employee Relations Specialist to join our team. The successful candidate will be responsible for managing employee relations, including conflict resolution, workplace grievances, and disciplinary investigations.The ideal candidate will have excellent interpersonal, communication,...

Job Title: Compliance OfficerThis role requires a professional with a strong understanding of regulatory requirements and compliance procedures.Key Responsibilities:Ensure timely submission of regulatory documents to the relevant authorities, collaborating with stakeholders from operations, customer care, business products, finance, and insurers.Maintain...

Job DescriptionWe are seeking a Customer Escalation Specialist to join our team.The successful candidate will be responsible for resolving customer complaints and issues in a timely and effective manner.This role requires strong communication and problem-solving skills, as well as the ability to work independently and as part of a team.The ideal candidate...

We are seeking an experienced Customer Engagement Specialist to join our team.About the Role:The successful candidate will be responsible for managing customer interactions, driving subscription growth, and resolving outstanding issues.Key Responsibilities:Contact customers to resolve outstanding issues or encourage subscription upgrades post-trial...

Job Title: Business Operations SpecialistWe are seeking a detail-oriented Business Operations Specialist to join our team.The successful candidate will be responsible for ensuring smooth onboarding of clients, maintaining seamless coordination with telecom operators, and monitoring messaging traffic to support operational efficiency and client...

Job Role: Customer Relationship Management (CRM) ExecutiveLocation: Rohini, DelhiWorking Days: 6 days a week, ensuring seamless customer interactions and efficient operations.Key Responsibilities:Client Acquisition and RetentionUpselling and Cross-selling ExpertiseProficiency in English and Hindi languages for effective communication with clientsB2C Client...

Job DescriptionWe are seeking a highly skilled professional to join our team as a Customer Care Support specialist. This role requires excellent communication and interpersonal skills, as well as a basic understanding of customer service processes and principles.Key Responsibilities:Assist customers with queries and concerns in a timely and efficient...