BPO Operations Team Lead

Job Title: Human Resource Business Partner ManagerWe are seeking a dynamic and experienced HR Business Partner Manager to lead HR operations for our location. The individual will be responsible for managing all HR activities, supporting business partners effectively, and ensuring strict compliance with labor laws and organizational policies.Main...

Job Description:The Operations Team Lead will be responsible for managing manpower planning, shift rostering, and ensuring compliance with Standard Operating Procedures. They will oversee HR/Employee-related Key Performance Indicators, mentor team members, and implement process improvements.Key Responsibilities:Manage manpower planning and shift rostering...

Job Title: Team Lead - Subtitling Coordination">About the Role:">We are seeking an experienced Team Lead to oversee our subtitling coordination team. As a key member of our operations team, you will be responsible for managing and developing your team members, ensuring the smooth scheduling and rescheduling of work, monitoring projects, and maintaining high...

Job OverviewWe are seeking a proactive and experienced Call Centre – Team Lead to manage a team of executives handling Background Verification (BGV) processes, including employment, education, and address verifications.Key Responsibilities:Lead and motivate a team of BGV call centre executives, ensuring timely closure of verification cases while...

Operations Team LeaderAs a skilled Operations Team Leader, you will lead and direct the execution of multiple projects simultaneously. You will be responsible for project management, team development, process standardization, and operational metrics.Responsibilities:Lead multi-layered teams in executing projects from conception to completion.Develop and...

Job OverviewThis is a leadership position where you will be responsible for leading day-to-day operations across multiple teams. You will own key performance indicators, build standard operating procedures, streamline cross-team handoffs, and drive measurable results.Your Responsibilities:Team Leadership & Scheduling: Manage teams across Onboarding,...

Job Opportunity for Seasoned Operations LeaderWe seek a seasoned operations leader to oversee daily delivery, manage performance metrics, and drive process improvements while ensuring client satisfaction and compliance.This role involves leading voice operations across multiple teams/projects, managing KPIs and ensuring SLA adherence, supervising Team Leads,...

**About the Role:**We are seeking a highly experienced Big Data Engineer to lead our data engineering teams.The successful candidate will have a strong track record of managing cross-functional teams and driving collaboration with architects, product managers, and operations.Key Responsibilities:Lead distributed teams across multiple geographies and time...

Job Title: Site Operations LeadThe Site Operations Lead is a key role that requires strong leadership and management skills to drive business growth.This individual will work closely with the site leadership team to set objectives, priorities, and lead change management processes for the department. The role involves coordinating all departments to work...

About the RoleThis position plays a crucial part in ensuring customer satisfaction by overseeing and optimising the support operations.You will be responsible for leading and managing the Customer Support team, focusing on delivering exceptional support and technical assistance to customers.This role involves ensuring a high-quality customer experience...