Customer Experience Ambassador

1 week ago

Andheri, Maharashtra, India beBeeRelationship Full time ₹ 2,64,000 - ₹ 3,36,000
Spreading Joy as a Customer Relationship Executive

We're seeking an accomplished individual to join our team in crafting exceptional customer experiences. Our organization specializes in creating comfortable living spaces and fostering meaningful connections between people and furniture.

Your Role: Building Strong Relationships

  • Welcome clients with warmth, actively listen to their needs, and offer personalized solutions that meet their expectations.
  • Maintain open communication channels with clients and interior designers to ensure seamless collaboration.
  • Collaborate with designers and architects to explore new opportunities for mutual growth.
  • Prepare accurate quotes and share them after approval.
  • Serve as a liaison between clients and sales teams, ensuring effective price negotiations.
  • Manage client databases efficiently, maintaining accurate records for future references.
  • Address client inquiries promptly, providing empathetic and timely resolutions.

You Bring:

  • Exceptional spoken and written communication skills – the ability to craft compelling emails and engaging conversations.
  • A polished presence and natural warmth, making you an approachable and relatable professional.
  • Confidence in interacting with clients, designers, and colleagues alike.
  • Familiarity with basic spreadsheet software, such as Google Sheets or Excel.
  • A talent for writing concise emails and demonstrating strong follow-up instincts.
  • Initiative, confidence, and a touch of humor – we value professionals who maintain a healthy work-life balance.

Benefits

  • Sundays Off – Prioritizing relaxation and personal time.
  • Yearly Bonus – A gesture of appreciation for your hard work.
  • Leave Encashment – Converting unused leave into extra perks.
  • Generous Leave Policy – Supporting your well-being and flexibility.
  • Positive Workplace Vibes – Fostering mutual respect, teamwork, and camaraderie.

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