Healthcare Customer Service Advocate

2 weeks ago

Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 28,00,000
Customer Service Representative Opportunity

We are seeking a highly skilled and motivated Customer Service Representative to join our team. As a key member of our organization, you will be responsible for delivering exceptional customer service experience through various communication channels.

Key Responsibilities:

  • To provide timely and effective responses to customer inquiries, addressing their concerns and resolving issues in a professional and courteous manner.
  • To engage with customers via phone, email, or chat, leveraging active listening skills to understand their needs and preferences.
  • To maintain accurate records of customer interactions, documenting resolutions and follow-up actions as necessary.

Requirements and Qualifications:

  • Fresh graduates or minimum 1 year of experience in Voice - Customer Support
  • Excellent communication skills, both verbal and written
  • Able to work in a fast-paced environment, meeting deadlines and managing multiple tasks simultaneously

Benefits:

  • Ongoing training and development opportunities to enhance your skills and knowledge
  • A dynamic and supportive team environment, promoting collaboration and open communication
  • The chance to make a real difference in the lives of our customers, every day

About Us:

We believe in empowering our employees to deliver outstanding results while maintaining a healthy work-life balance. If you're passionate about providing exceptional customer experiences and eager to grow with a forward-thinking organization, we encourage you to apply for this exciting opportunity.

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