
Healthcare Customer Service Position
4 days ago
The role of a customer service representative in the healthcare industry involves providing exceptional service to patients, insurance representatives, and healthcare providers.
Key Responsibilities:- Respond promptly to customer inquiries via phone, email, or chat regarding healthcare services.
- Provide accurate information on insurance claims, billing status, coverage details, and pre-authorizations.
- Assist patients and stakeholders in resolving issues and concerns.
- Follow up on unpaid claims, denials, and resubmissions as needed.
- Document all interactions clearly and concisely in the system.
- Ensure compliance with HIPAA and company-specific data security protocols.
- Achieve daily, weekly, and monthly performance targets and quality benchmarks.
- Collaborate with internal teams for escalated or complex issues.
- Excellent verbal and written communication skills.
- Familiarity with US healthcare terms is beneficial.
- Good typing speed and accuracy for non-voice roles.
- Strong problem-solving and analytical abilities.
- Ability to work in a fast-paced, team-oriented environment.
-
Healthcare Sales
1 week ago
Bengaluru, Karnataka, India GenAI Healthcare Full time ₹ 8,00,000 - ₹ 12,00,000 per yearCompany DescriptionAt GenAI Healthcare, we blend cutting-edge AI with compassionate and personalized care. We are dedicated to revolutionizing personal health management for a healthier world and lifestyle for all. Our innovative approach aims to transform the healthcare experience, ensuring better outcomes for our clients. By leveraging advanced...
-
Healthcare Sector Customer Service Team Lead
5 days ago
Bengaluru, Karnataka, India beBeeCustomer Full time ₹ 12,00,000 - ₹ 19,00,000Streamline back-office operations and enhance efficiency in the US healthcare sector with a leadership role.This position involves overseeing daily customer service team activities, ensuring high satisfaction levels and support. Responsibilities include managing team performance, addressing customer inquiries, facilitating communication between customers and...
-
Senior Healthcare Services Representative
2 weeks ago
Bengaluru, Karnataka, India beBeeCustomerCare Full time ₹ 1,04,000 - ₹ 1,30,878Job Title: Senior Customer Care Executive, US Non-Voice ProcessWe are seeking a highly skilled Senior Customer Care Executive to join our team. This is an excellent opportunity for individuals who are passionate about delivering exceptional customer service and want to grow their careers in the medical and healthcare industry.This role involves handling...
-
Web Developer
3 hours ago
Bengaluru, Karnataka, India Position² Full time ₹ 15,00,000 - ₹ 28,00,000 per yearLocationBangalore, IndiaJob Description:We are looking for a Web Developer responsible for front-end CMS development and theming. This position requires a combination of programming skills PHP and a sound knowledge of HTML and CSS. The candidate must have a strong understanding of industry trends/technolgies and Content Management Systems. Experience with...
-
Healthcare Customer Service Team Lead
5 days ago
Bengaluru, Karnataka, India beBeeCustomerService Full time ₹ 15,00,000 - ₹ 22,00,000About This RoleAs a Bilingual Customer Service Team Lead in the US Healthcare Sector, you will oversee the day-to-day operations of the customer service team. Your primary responsibility will be to ensure high levels of customer satisfaction and support. This involves managing team performance, addressing customer inquiries, facilitating communication...
-
Service Engineer
1 week ago
Bengaluru, Karnataka, India ABABIL HEALTHCARE Full time ₹ 4,00,000 - ₹ 8,00,000 per yearJob descriptionGreetings from Ababil Healthcare Pvt ltdPosition: Preventive Maintenance Service EngineerLocation: BangaloreYrs of Exp: Fresher to 3 Years ExpQuail: Diploma / BE-BiomedicalRoles and Responsibilities System installations, troubleshooting, service and repair. Perform preventative maintenance and manage regional preventative maintenance...
-
Preventive Maintenance Service Engineer
4 weeks ago
Bengaluru, Karnataka, India Ababil Healthcare Full timeJob descriptionGreetings from Ababil Healthcare Pvt ltd Position Preventive Maintenance Service EngineerLocation HubballiYrs of Exp 1 to 3 Years ExpQuail Diploma BE-BiomedicalRoles and ResponsibilitiesSystem installations troubleshooting service and repair Perform preventative maintenance and manage regional preventative maintenance schedules...
-
Call Center Customer Service Representative
4 days ago
Bengaluru, Karnataka, India MAICAT Healthcare Full timeCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Call Center Customer Service Representative located in South Delhi, India. The Call Center Customer Service Representative will be responsible for handling inbound and outbound calls, addressing customer inquiries, resolving issues, and ensuring...
-
Field Services Engineer
6 days ago
Bengaluru, Karnataka, India Vivid Healthcare Full timeJoin Our Team at Vivid Healthcare Located in Chennai, Pondicherry | Full-Time Position | Immediate HiringWe are currently seeking a dedicated and skilled Service Engineer to ensure the seamless performance of our cutting-edge medical equipment. Responsibilities:- Installation, calibration, and maintenance of medical devices- Troubleshooting issues and...
-
Customer Service Representative
1 week ago
Bengaluru, Karnataka, India Kara Healthcare Full time ₹ 3,00,000 - ₹ 5,00,000 per yearThe ideal candidate loves talking to people and proactively solving issues. You will be responsible for converting customers into passionate evangelists For Kara Healthcare updates please follow our page: ResponsibilitiesCommunicate with customers via phone, email and chat Provide knowledgeable answers to questions about our care homes, pricing and...