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Senior Client Engagement Specialist
2 weeks ago
Job Overview:
As a Client Solutions Manager, you will serve as the primary point of contact for assigned clients, fostering strong relationships and ensuring their needs are met.
Key Responsibilities:
- Act as the primary liaison between clients and internal teams, understanding client objectives and expectations.
- Develop and maintain trust-based relationships with clients, leveraging agency expertise to address their challenges.
- Collaborate with internal teams to design and execute integrated marketing campaigns and projects.
- Ensure timely communication between clients and internal teams, addressing any issues or concerns promptly.
- Monitor project timelines, budgets, and deliverables, guaranteeing client requirements are met on time and within scope.
- Maintain accurate documentation of client interactions, project details, and work records.
- Contribute to pitches and secure new business opportunities alongside agency staff.
- Guarantee the quality of creative content and services delivered, exceeding client expectations.
- Identify opportunities to expand business with existing and new clients, developing value-added strategies and presentations.
Qualifications:
- A Bachelor's degree in Marketing, Communications, Business Administration, or a related field is preferred.
