
Customer Engagement Specialist
16 hours ago
Job Title: Customer Engagement Specialist
Key Responsibilities:
- We are seeking a skilled Customer Engagement Specialist to communicate effectively with customers, highlighting the value proposition of our products.
- The successful candidate will work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs and recommend suitable products.
- A strong relationship builder, you will maintain long-lasting relationships with customers through regular follow-ups and personalized communication, ensuring timely and accurate information is provided at all times.
- You will develop a deep understanding of our product offerings and effectively communicate their features and benefits to customers.
- Maintaining accurate and up-to-date records of all interactions with customers in our CRM system is essential for this role.
- Providing regular reports on sales performance, activities, and challenges is also crucial for success in this position.
Required Skills and Qualifications:
- Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
- Excellent communication skills with a clear and persuasive approach.
- Strong interpersonal skills and the ability to build rapport with customers.
- Results-driven and able to meet and exceed sales targets.
- Familiarity with CRM software and proficiency in Microsoft Office Suite.
Benefits:
As a member of our team, you will be an integral part of delivering exceptional customer experiences while driving business growth.
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