Customer Engagement Specialist

16 hours ago


Shimoga, Karnataka, India beBeeCustomer Full time ₹ 6,00,000 - ₹ 12,00,000

Job Title: Customer Engagement Specialist

Key Responsibilities:

  • We are seeking a skilled Customer Engagement Specialist to communicate effectively with customers, highlighting the value proposition of our products.
  • The successful candidate will work towards achieving and exceeding sales targets by employing consultative selling techniques to understand customer needs and recommend suitable products.
  • A strong relationship builder, you will maintain long-lasting relationships with customers through regular follow-ups and personalized communication, ensuring timely and accurate information is provided at all times.
  • You will develop a deep understanding of our product offerings and effectively communicate their features and benefits to customers.
  • Maintaining accurate and up-to-date records of all interactions with customers in our CRM system is essential for this role.
  • Providing regular reports on sales performance, activities, and challenges is also crucial for success in this position.

Required Skills and Qualifications:

  • Proven experience in sales conversion, preferably in the beauty and lifestyle sector.
  • Excellent communication skills with a clear and persuasive approach.
  • Strong interpersonal skills and the ability to build rapport with customers.
  • Results-driven and able to meet and exceed sales targets.
  • Familiarity with CRM software and proficiency in Microsoft Office Suite.

Benefits:

As a member of our team, you will be an integral part of delivering exceptional customer experiences while driving business growth.



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