
Strategic Engagement Specialist
1 week ago
As a critical member of our team, we are seeking a skilled professional to execute engagement campaigns ensuring the integrity of software use worldwide. The ideal candidate will thrive in dynamic environments and have strong communication skills to persuade organizations identified for software misuse to become licensed customers.
We offer an exciting opportunity to join a global leader in license and compliance as a key contributor to our team. If you possess excellent negotiation and communication skills, combined with a proven ability to meet goals in high-pressure, target-driven environments, we encourage you to apply.
Key Responsibilities:
- Engage directly with clients identified in compliance investigations to purchase valid licenses.
- Manage compliance and piracy campaigns from initial notification through resolution.
- Analyze case data for CRM updates, reporting, and follow-up actions.
- Generate and qualify leads to support ongoing campaign engagement.
- Document outcomes and contribute to process improvements.
Requirements:
- 1+ year of experience in sales, customer engagement, or similar persuasion-driven roles.
- Proven ability to meet goals in high-pressure, target-driven environments.
- Proficiency in English with excellent negotiation and communication skills.
- Familiarity with omni-channel outreach (calls, email, video conferencing).
- Strong organizational skills and adaptability to shifting priorities.
- Resilience and persistence in overcoming objections and rejection.
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