Senior Customer Experience Manager

We are seeking a skilled Customer Support Team Lead to oversee the daily operations of our customer support team.Responsibilities:Lead and manage a team of customer support representatives, providing guidance, coaching, and support as needed.Monitor key performance metrics related to customer support activities, such as response times, resolution rates, and...

Key Role: Customer Experience ChampionThe ideal candidate will be responsible for crafting a seamless customer journey, encompassing efficient call handling and regular follow-ups, issue resolution via multiple communication channels, and collecting feedback to enhance overall customer satisfaction. Effective logistics and order management will also be...

Job Title: Customer Service RepresentativeOur ideal candidate will provide exceptional customer support, ensuring high levels of customer satisfaction and delivering a positive experience. Strong communication skills are essential for interacting with customers via phone, email, or in-person to address their inquiries and concerns.Key responsibilities...

Job OverviewWe are seeking a highly skilled and motivated Customer Experience Specialist to join our team. As a key member of our Customer Service department, you will play a vital role in ensuring that our customers receive exceptional service and support.As a Customer Experience Specialist, your primary responsibility will be to communicate effectively...

Job Overview:The role of Customer Service Officer is a key position within our organization, responsible for delivering exceptional customer experiences.Key Performance Indicators:Cash Management - Achieving optimal cash accounting and banking (30% weightage)Risk and Operations Report (15% weightage)NACH Rejected Cash collections to be minimal (10%...

Customer Support Role OverviewWe're seeking a skilled Customer Support Executive to play a critical role in driving customer loyalty and retention.Main Responsibilities:Handle customer inquiries promptly and provide effective solutions.Manage and respond to customer feedback to ensure high levels of customer satisfaction.Assist in processing orders and...

Customer Experience ChampionThe Customer Service Representative plays a pivotal role in delivering an exceptional customer experience. This dedicated professional will serve as the primary point of contact for customers, responding to inquiries and resolving issues with professionalism and empathy.This key position involves handling post-purchase concerns,...

Key Role:The customer experience team will be responsible for tracking and managing customer interactions, including proactive communication through calls, surveys, and WhatsApp.Collaborate across departments to enhance customer purchase and delivery experiences.Employ a customer-centric approach, resolve issues efficiently, empathize with customers, and...

We are seeking an experienced and skilled professional to lead our Know Your Customer (KYC) operations.About the RoleThis position involves overseeing Business-As-Usual (BAU) processes, identifying opportunities for global process migration and scalability, and collaborating with Compliance and senior business leaders to ensure adherence to regulatory...

Job Title: Senior Marketing ManagerLocation: Gurgaon HaryanaDepartment: MarketingIndustry: Pharmaceuticals / Health & WellnessEmployment Type: Full-timeAbout QuristWe are India's most trusted medical-cannabis brand, specialising in a variety of the purest and safest wellness products to help you enhance your quality of life. We are committed to dismantling...