Personalized Client Experience Specialist

2 weeks ago

Pune, Maharashtra, India beBeeRelationship Full time ₹ 60,00,000 - ₹ 1,20,00,000
Become a Relationship Manager

Sant Ram's is a luxury fine jewelry brand renowned for its exceptional craftsmanship and bespoke service.

We are seeking passionate individuals to join our team and help build lasting relationships with our esteemed clientele.

As a Relationship Manager, you will be the key point of contact for our clients, ensuring they receive personalized attention and top-tier service.

Your role will involve understanding clients needs, offering tailored solutions, and representing the brand values through every interaction.

  • Manage and build strong, lasting relationships with new and existing clients.
  • Provide personalized consultations to help clients choose jewelry pieces that meet their preferences and occasions.
  • Collaborate with the sales and design teams to offer custom jewelry solutions to clients.

You will work in a luxurious environment with access to stunning jewelry collections and have opportunities to work with a prestigious clientele.

About this Role

This is a critical position that requires exceptional interpersonal skills, a deep understanding of client needs, and a passion for delivering outstanding customer experiences.

The successful candidate will be responsible for developing and maintaining strong relationships with clients, identifying their needs, and providing tailored solutions to exceed their expectations.

As a Relationship Manager, you will be an ambassador for the brand, embodying its values and commitment to excellence in every interaction.

Key Responsibilities

The following are the key responsibilities of this role:

  • Client Relationship Management: Build and maintain strong relationships with new and existing clients, understanding their needs and preferences.
  • Consultations: Provide personalized consultations to help clients choose jewelry pieces that meet their preferences and occasions.
  • Collaboration: Work closely with the sales and design teams to offer custom jewelry solutions to clients.
What We Offer

We offer a competitive salary, a comprehensive benefits package, and opportunities for career growth and development.

You will work in a luxurious environment with access to stunning jewelry collections and have opportunities to work with a prestigious clientele.

We are committed to supporting your professional growth and development, providing training and resources to help you succeed in your role.

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