Client Experience

13 hours ago

Pune, Maharashtra, India The Murphy Studio Full time ₹ 3,00,000 - ₹ 3,50,000 per year

Position: Client Experience & Project Partner

Location: Pune, SB Road (On-site)

Company: The Murphy Studios

About Us

At The Murphy Studios, we craft bespoke design and production experiences for a global clientele. Our work blends artistry, innovation, and meticulous execution to deliver projects that embody elegance and precision. We pride ourselves on being more than just a design studio — we are curators of luxury experiences.

Role Overview

We are looking for a dynamic Client Experience & Project Partner to serve as the bridge between our discerning clients and our creative teams. This role goes beyond coordination — it is about ensuring a seamless client journey while orchestrating flawless project delivery. If you thrive in fast-paced creative environments and have a flair for client communication, this role is for you.

Key Responsibilities

  • Be the primary liaison for clients, ensuring their vision is clearly translated into actionable project deliverables.
  • Partner with internal design & production teams to manage timelines, schedules, and client expectations.
  • Provide accurate ETAs, delivery milestones, and progress updates to both clients and the team.
  • Proactively track project status, flag bottlenecks, and drive timely resolutions.
  • Maintain premium standards of client servicing, ensuring every interaction reflects Murphy Studios' luxury ethos.
  • Organize project documentation, meeting recaps, and follow-up communications.
  • Support designers and production leads by aligning resources and timelines.
  • Manage client feedback loops with tact and professionalism, balancing creative vision with delivery feasibility.

Requirements

  • 0–2 years of experience in project coordination, client servicing, or account management, ideally within a creative, design, or production environment.
  • Understanding of design production workflows; exposure to luxury/premium projects is highly valued.
  • Exceptional communication, presentation, and interpersonal skills.
  • Organized, detail-oriented, and adept at multitasking under tight deadlines.
  • A natural client partner — empathetic, polished, and solution-oriented.

What We Offer

  • Opportunity to manage prestigious luxury design projects.
  • A creative, collaborative, and inspiring studio culture.
  • Growth pathways in client relationship management & creative operations.

If you're passionate about delivering premium client experiences and managing creative excellence, let's create something extraordinary together.

Apply at:

Job Type: Full-time

Pay: ₹300, ₹350,000.00 per year

Ability to commute/relocate:

  • Pune, Maharashtra: Reliably commute or planning to relocate before starting work (Preferred)

Work Location: In person

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