Drive Customer Growth with Our Engagement Expert Role

6 days ago

Vizag, Andhra Pradesh, India beBeeEngagement Full time ₹ 60,00,000 - ₹ 1,00,00,000
Customer Engagement Specialist

Job Description

  • Develop and maintain strong relationships with customers to drive business growth through engagement and sales.

The ideal candidate will have excellent communication and interpersonal skills, be able to work in a fast-paced environment, and possess a customer-centric approach. A background in banking or finance is essential, with at least 1 year of experience in the industry. Graduates or postgraduates in any stream are welcome to apply.

Key Responsibilities:

  • Meet and exceed customer engagement targets through regular meetings, video calls, and telephone interactions.
  • Cross-sell asset products such as home loans, personal loans, credit cards, and investment products.
  • Deepen existing customer relationships by offering tailored solutions and services.
  • Work closely with internal teams to ensure timely conversion of business opportunities.
  • Ensure customer stickiness and category upgrades through effective relationship management.
  • Achieve sales targets for banks and investment products.
  • Acquire new customers from referrals and family households.

Benefits:

  • Opportunity to grow your career in a dynamic and growing organization.
  • Competitive salary and benefits package.
  • Professional development opportunities.

Required Skills and Qualifications:

  • Graduate/Postgraduate degree in any stream.
  • At least 1 year of experience in banking or finance.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment.
  • Customer-centric approach.

How to Apply:

Submit your resume and cover letter to [insert contact information]. We look forward to hearing from you

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