
Senior Food Service Operations Manager
20 hours ago
Leadership Role
We are committed to delivering exceptional food services that meet and exceed customer expectations while maintaining high standards of safety and hygiene. Our mission is to continually enhance the efficiency and profitability of our operations, fostering a culture of excellence and inclusivity.
This position plays a pivotal role in ensuring that all food items meet customer and operational requirements. Key responsibilities include:
- Ensuring strict adherence to safety and hygiene policies at all times.
- Implementing efficient inventory management practices to maintain optimal levels of ingredients and materials.
- Maintaining accurate records of all hygiene-related procedures, initiatives, and incidents.
- Coordinating with QMHSE and H&FS teams to implement policies and processes effectively.
- Reporting all QMHSE and H&FS incidents promptly and accurately.
Operational ownership of all QMHSE and H&FS processes will be critical to success in this role.
This position also requires:
- Effective management of food operations to ensure timely delivery of services as per client agreements.
- Developing and managing menu recipes for breakfast, lunch, snacks, dinner, and special events.
- Accurate control, handover, and deposit of cash; maintenance of specified cash control documents.
- Management of on-site staff including cooks, MPWs, stewards, cashiers, Stores assistants etc.
- Cultivating strong relationships with clients to identify new business opportunities, address service issues, and improve overall client satisfaction.
- Implementing effective waste control measures to minimize losses and optimize production planning.
Qualifications & Skills
- Bachelor's degree in Hotel Management (IHM) or equivalent with 10 years of relevant work experience.
- Strong business acumen and leadership abilities.
- Excellent financial and budgeting skills.
- Superior written and verbal communication skills.
- Possesses sound judgment, excellent problem-solving abilities, and strong interpersonal skills.
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