Customer Relationship Manager

4 weeks ago


Agra, Uttar Pradesh, India Svasti Microfinance Full time

We are seeking a seasoned professional to spearhead customer engagement and foster lasting relationships with key clients. The ideal candidate will identify opportunities to expand our customer base and build strong connections with new clients.

Key Responsibilities:
  • Develop and maintain profitable relationships with key customers.
  • Oversee customer relationships handled by your team.
  • Efficiently resolve customer complaints and concerns.
  • Keep customers informed about our latest products and services to drive sales growth.
  • Collaborate with senior management to develop strategic plans.
  • Expand our customer base through upselling and cross-selling initiatives.

About Svasti Microfinance: As a leading microfinance institution, we are committed to providing financial services to underserved communities. Our team is dedicated to delivering exceptional customer experiences and driving business growth.



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