Technical Support Expert

2 weeks ago

Ghaziabad, Uttar Pradesh, India beBeeService Full time ₹ 60,00,000 - ₹ 1,20,00,000
Field Service Specialist

We empower scientific discoveries and support the growth of life sciences and healthcare industries. With a strong presence in over 100 countries, we are poised for sustained growth.

  • Provide field service support for laboratory equipment
  • Respond to breakdown calls efficiently
  • Ensure high customer satisfaction and manage expectations effectively
  • Maintain service documentation and online resources
  • Perform troubleshooting and commissioning of units
  • Collaborate with customers and build strong relationships
Ideal Candidate:
  • Degree in Engineering required
  • Minimum 3 years' experience in laboratory equipment repair and troubleshooting
  • Strong English language skills
  • Analytical and problem-solving abilities
  • Ability to travel across India and drive manual vehicles

As a Field Service Specialist, you will be responsible for providing exceptional customer service and technical expertise in the installation, maintenance, and repair of our laboratory equipment. You will work closely with our customers to understand their needs and provide tailored solutions to meet their requirements.

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