
Technical Support Specialist
18 hours ago
The ideal candidate for this role will have a strong background in technical support and experience with Veeva Vault.
About the JobWe are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.
This is a fantastic opportunity for someone who is passionate about troubleshooting complex technical issues and working collaboratively with cross-functional teams.
Requirements- Must have experience in Veeva Vault.
- Should have knowledge of ITIL processes and support.
- Ability to troubleshoot complex and challenging technical issues with ease.
- Provide technical support to end-users via phone, email, and ticketing system.
- Identify and resolve technical issues related to applications.
- Collaborate with cross-functional teams to resolve problems.
- Stay updated with the latest technologies and industry trends.
- Perform root cause analysis and implement preventive measures.
This role offers a competitive salary package and opportunities for growth and development.
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