Technical Support Specialist

18 hours ago


Ghaziabad, Uttar Pradesh, India beBeeVeeva Full time ₹ 9,00,000 - ₹ 17,00,000
Technical Support Specialist - Veeva

The ideal candidate for this role will have a strong background in technical support and experience with Veeva Vault.

About the Job

We are seeking an experienced Technical Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch technical support to our end-users.

This is a fantastic opportunity for someone who is passionate about troubleshooting complex technical issues and working collaboratively with cross-functional teams.

Requirements
  • Must have experience in Veeva Vault.
  • Should have knowledge of ITIL processes and support.
  • Ability to troubleshoot complex and challenging technical issues with ease.
Responsibilities
  • Provide technical support to end-users via phone, email, and ticketing system.
  • Identify and resolve technical issues related to applications.
  • Collaborate with cross-functional teams to resolve problems.
  • Stay updated with the latest technologies and industry trends.
  • Perform root cause analysis and implement preventive measures.
Benefits

This role offers a competitive salary package and opportunities for growth and development.



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