Technical Support Specialist

1 day ago

Ghaziabad, Uttar Pradesh, India beBeeAccessibility Full time ₹ 23,65,284 - ₹ 35,06,852
Job Title: Technical Support Specialist

We are seeking a highly skilled and detail-oriented individual to join our team as a Technical Support Specialist. This is a unique opportunity to work with a global client on meaningful and impactful projects.

About the Role:

This role involves providing technical support to clients in a fast-paced and dynamic environment. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a willingness to learn new technologies.

Key Responsibilities:

  • Data Analysis: Assist in reviewing, interpreting, and making basic code changes to ensure seamless data analysis and tracking.
  • Spreadsheet Management: Create and manage spreadsheets for data tracking and analysis using Microsoft Excel.
  • Technical Support: Provide visual interpretation, data summarization, and navigation assistance within various platforms, including Azure Portals, Excel, and Visual Studio.

Required Skills and Qualifications:

  • BASIC CODING KNOWLEDGE: Familiarity with coding principles and ability to identify components like classes and functions.
  • MICROSOFT EXCEL PROFICIENCY: Proficiency in using formulas, pivot tables, and other intermediate Excel tools to streamline workflows.
  • SOCIAL SKILLS: Strong communication skills, both written and verbal, with the ability to provide support in a clear and professional manner.
  • ADAPTABILITY: Comfortable working in a high-speed technical environment with urgency and frequent task-switching.

What's in it for you?

  • GROWTH OPPORTUNITIES: Opportunity to learn new skills, including accessibility compliance, and contribute to impactful projects.
  • SUPPORTIVE TEAM ENVIRONMENT: Collaborate with a supportive team that provides training and resources for growth and development.

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