IT Technical Specialist

4 days ago


Ghaziabad, Uttar Pradesh, India beBeeServicenow Full time US$ 55,000 - US$ 85,000

Key Responsibilities:

  • Troubleshoot and resolve issues related to ServiceNow systems.
  • Perform routine maintenance tasks and system upgrades, ensuring the platform remains stable and operational.
  • Provide technical support to end-users, addressing their questions and concerns regarding ServiceNow platforms.
  • Collaborate with other IT teams to ensure seamless integration and operation of ServiceNow systems.
  • Ensure all technical activities comply with IT security policies and federal regulations.
Qualifications:
  • ServiceNow Certified System Administrator (CSA) is required.
  • 5 years of experience in Information Technology operations are necessary.
  • Experience with ServiceNow, help desk processes, applications, networking, Office 365, and Azure are essential.
  • Familiarity with IT security policies is a must.
  • Bachelor's degree in Information Technology or Computer Science is preferred. Strong problem-solving and customer service skills are required.

A thorough understanding of ServiceNow functionality and its application in a variety of contexts is essential for success in this role.

The ideal candidate will have excellent analytical and problem-solving skills, as well as the ability to communicate complex technical information to non-technical stakeholders.



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