Cloud Support Expert

2 days ago

Ghaziabad, Uttar Pradesh, India beBeeCommunication Full time ₹ 60,00,000 - ₹ 80,00,000

Job Title:

Customer Support Specialist">">

The ideal candidate will possess exceptional communication skills, with a focus on English. They should be able to effectively interact with customers, gathering information quickly, explaining customer responsibilities in resolving issues, and communicating next steps and status while instilling confidence.

  • Critical thinking and problem-solving skills
  • Excellent written and verbal communication skills
  • Technical understanding of commerce platform concepts and procedures, including online services, Order to Cash operations, and general billing and commerce systems processes
  • Ability to develop an understanding of cloud platforms and architectures
  • Proficiency in troubleshooting and resolving technical issues
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The Customer Support Specialist provides critical support to customers worldwide through various support offerings, requiring exploratory learning skills to stay up-to-date with evolving technologies.

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